Chatting has historically been the wild west of the Google Apps ecosystem. Users were free to communicate using the outdated Google Talk or the newer, more robust, Google Hangouts. Now that is all changing, thanks to the addition of compliance controls for Google Hangouts.
Admins have the ability to ensure all users in a domain have Hangouts enabled, simplifying their users’ chat communication. In addition to this, Hangouts can be forced ‘on the record’ or ‘off the record’ across the whole domain, providing an additional layer of control.
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