Goal:
Synchroteam’s new ScheduleAssist feature will suggest an optimal job time slot by taking into consideration:
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Each technician’s set of skilled trades
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The skilled trade(s) required for the job type
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Your work schedule
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Current technician availability
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Optimise by earliest arrival time, or quickest travel
Configuration:
You can define a set of skilled trades for every technician :
You can also define the default skilled trades required for each job type in Synchroteam
Under Configuration --> My Account, You can define your regular service hours :
Starting Scheduling Assistance (ScheduleAssist):
From the Schedule page, you can click on the wizard button next to a job to start ScheduleAssist.
When you create a new job, by clicking the Save and Schedule button
If you require further assistance, please contact us at support@smartcloud.ie