Google Email has a fabulous looking conversation view but it does cause a little confusion with some users. If you are one of them you can turn off conversation view in Mail Settings by following these steps:

  1. Login to your Google Mail
  2. Go to the top right hand corner and click on the little gear sign and then click on Mail Settings 

    Gmail Settings Link

  3. Now scroll to the middle of the page and select the option, turn off conversation view 

    Turn Off conversation view - Gmail/Google Apps
Save the settings and now you have a typical Inbox which only shows incoming emails like your typical Microsoft Outlook, Hotmail or Yahoo inbox.