Multi-product Support and Multiple Mailboxes
Supporting multiple brands or products through Freshdesk, creating a separate branded support portal for each product, and adding additional support mailboxes into one Freshdesk account.
Applicable plans:
By now, your company has a lot of different emails, and points of contact for your customers. For example, in addition to your suppor...
Mon, 10 Jun, 2013 at 7:58 PM
Applicable plans:
Being able to setup a single help desk for an entire organization is one thing, but your customers would love it if they had a dedicat...
Mon, 10 Jun, 2013 at 7:58 PM
Applicable plans:
Customers using Ebay Accounts can sometimes find that Emails sent to USERs can be added to Bounce list and not delivered by Ebay. ...
Sat, 7 Jun, 2014 at 5:35 PM